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Compliment your arrogant friend

Commonly misunderstood behaviors 🤸‍♂️ notes from 15 years in HR


Arrogance 👀

What we think it is: sense of superiority

What it usually is: insecurity

What helps: opportunities to boost sense of security and self-belief; reassurance; flexibility; compassion


Apathy 👀

What we think it is: carelessness

What it usually is: caring to the point of burnout or depression

What helps: connection to support systems; time off to reset; reassessing priorities or implementing a framework for better prioritization; support with setting and navigating boundaries


Lack of Initiative 👀

What we think it is: laziness, entitlement

What it usually is: lack of clarity or confidence

What helps: documentation of role, responsibility, or process; actively entrusting the person and letting them know you believe in them; handling the task together the first time to help build confidence; positive reinforcement; ongoing feedback loop


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